Entries Tagged 'freelance copywriter' ↓

Are you utilising social media marketing to promote your business?

Applications such as Twitter, LinkedIn, Blogging etc., are making it easier for businesses to build relationships with potential clients. Plus their marketing can how reach parts that traditional marketing simply couldn’t reach.

But blindly interacting through these applications without monitoring them is a bit like driving a Ferrari blind folded – your message is getting out there quickly but you could be about to hit a brick wall any second.

Once upon a time the only way you found out about a problem with your business was when you either received a letter of complaint or suddenly lost customers. By that time it was often too late to do anything about it. But with the advent of social media marketing you can now jump on problems and solve them before they get out of hand.

So why is monitoring a good idea?

• You can measure your effectiveness
• Find out what people are saying about you and your business
• Identify problems/opportunities and react quickly
• Discover who are the leaders in your industry and what they are saying

How to monitor what people are saying about you

I use two methods to find out what people are saying about me online.

Google Alerts

This is a great tool to find out what people are saying about you on the web. You can easily set these up to monitor any phrase – I use one on my name (Sally Ormond) and another on my business name (Briar Copywriting).

By simply completing the fields above, Google alerts will email you whenever your search terms are found on  the web. This is a brilliant way to find out who is talking about you and what they are saying. Then, should anything be derogatory, you can act immediately and make a potentially bad situation good.

Social Mention

Social mention offers you real time social media search and analysis. It’s a bit like Google Alerts but for social media. Basically if anyone mentions your sepcified search term within social media, you’ll receive an email alert. This will help you measure the effectiveness of your marketing campaigns, alert you to any comments being made about your brand or company or even about you.

Again, Social Mention is very easy to set up. Just complete the fields with the information you want to monitor and create your alerts.

Why do you need to know this?

If you are going to use social media marketing to boost your business, it pays to keep one eye open. Numerous large companies are utilising applications such as Twitter to find out what people are saying about them and their brand. As soon as someone uses twitter, forums, blogs etc to tell the world about the problem they have encountered, the company is alerted and can act immediately.

This proactiveness is what will make you stand out from the crowd and show your customers you really do care.

If you’ve been following this blog for a while, you’ll know that Search Engine Optimisation is a frequent subject that is visited.

It is vital for all internet marketers to get their heads round the concept of SEO as it is probably the most effective long term solution to gaining great Google rankings. And yet, many businesses are still opting for PPC campaigns which are not ideal long term and simply generate traffic quickly (if done correctly).

So what happens when your budget runs dry and you have to back off the PPC for a while? You guessed it, no traffic.

Investing in SEO may not give instant results but, if done correctly, will over time provide great organic listings and a constant stream of traffic.

So what’s the first step?

Keyword Research

One of the most important aspects of any SEO strategy is identifying the keywords you want to target. If you are unfamiliar with this term, your keyword(s) are the words and phrases real people (i.e. your potential customers) would search for to find your business.

But you have to be careful not to be too general in your choice of words. For example, copywriter in Google UK returns in the region of 3,820,000 results and is therefore a very competitive term. But, by going for a more regional term, such as Suffolk Copywriter (which returns 50,700 results) there is less competition and consequently more chance of you hitting the front page.

Keyword Tools

There are a number of tools available out there, but the most popular is Google’s Adwords tool. But, to get the most out of it, you have to learn how to use it effectively. I recently came across  this post on dailybloggr.com – “Tips to Use Google’s Keyword Research Tool Effectively” which will help you understand how to find the optimum keywords for your industry to ensure you attract the right traffic to your website.

Why not pop over there now and take a look and take the first step on your SEO journey.

Sally Ormond – freelance copywriter

Content is King!

How many times have you been told that?

Well, it is true. Internet marketers have been telling you for years if you want more organic traffic you must publish more web content targeted at your long tail keywords. Finally, you’re taking notice and more and more companies are adding page upon page to their websites of new content.

But of course, hiring a talented copywriter doesn’t come cheap. So, adding hundreds of new pages of content to your website is going to be expensive.

Now, there is a group of you out there who think you’ve found the perfect solution to this. I can see you patting yourself on the back because you think you’ve got the best of both worlds – shed loads of new content without the high price tag. If that’s you, you’ve probably done one of two things:

• Out sourced your content writing to an Indian company or elsewhere in the world where you can pick up loads of articles for next to nothing
• Decided to take the DIY approach and written it yourself

Big mistake!

Yes, you are increasing your web content at a great rate of knots – but at what cost? And I’m not talking about how much you’ve paid for it; I’m talking about the cost to your reputation.

Why you shouldn’t value quantity over quality

Watering down the quality of your website content in this way could have a seriously detrimental effect on your rankings. Remember those? You’ve quite possibly spent years working on your search engine optimisation to achieve great rankings, do you really want to jeopardise them now?

A big part of your SEO strategy is building back links. Of course, people will only link to you if you provide great content. If you start to water down the quality of your content with poor articles, people won’t want to link to you. And if they don’t link to you…you got it, you’ll start sliding down the rankings faster than soap down a helter-skelter. If you want to attracts links, your content must be entertaining, intertesing and appealing.

But there is a more serious consequence – yes, even more serious than affecting your rankings. Low quality content will have a detrimental effect on your company’s image. Now for the science bit – take a look at these equations:

Great Content = Increased value + Positive effect on your company’s image

Poor quality content = Disappointed readers + Negative effect on your company’s image

OK, so maths was never my strong point but I’m sure you get the gist.

Why am I telling you this?

Because, if you don’t invest in quality content for your website you are going to do some serious long term damage to your reputation.

If you’re not particularly bothered about anything I’ve warned against here, go and hire a company that will generate oodles of content for you for just a few pounds. But if you do care about your image and reputation, invest in a quality freelance copywriter and focus on getting quality content. Yes, it will cost you more but the long term benefits speak for themselves.

The choice is yours.

The use of case studies within your marketing strategy is a great way to boost your business profile whilst showing customers exactly what your product can do for them. Plus, because they use real life situations, your sales pitch gains extra credit.

One way of creating powerful case studies is to combine an interview with the person involved. Quotes and personal insight will add weight. But interviews aren’t only for case studies, as a copywriter I use them extensively in projects such as newsletters, press releases, internal communications and news items.

The interview can generate a frame work from which the rest of the case study hangs and the quotes used substantiate claims whilst injecting your writing with life.

So how do you go about conducting an interview to make sure you get the most out of it? Well, that’s just what I’m about to tell you.

Tips to conduct an effective interview

1. Do your research

This one should be pretty obvious.

As with any form of copywriting, you should always ensure you do your research before you start. Whether it’s a website, brochures, other interviews, press or magazines, spending the time to read about your interviewee will prevent you from asking them the same old questions they always get asked. It will also help you find angles for your interview.

2. What’s it for?

Asking a load of questions isn’t going to generate a great interview. Before you begin think about why you are doing the interview. What is it that you want to get acorss? If you are interviewing a customer who is using one of your products, make sure you ask them about it. You’ll want to know why they chose it, what has it done for them? Information that your reader is going to want to know.

Once you have a clear focus in mind, make sure you stick to it rather than getting side tracked.

3. How?

You must also decide how it is to be conducted. By far the most effective way is face to face but that isn’t always practical (or cost effective). Usually I opt for a phone interview. I wouldn’t recommend an email interview as it is really difficult to get great quotes. Most people will refine their answers until you get something quite impersonal. If you can chat with your subject, either face to face or over the phone, you are more likely to build up rapport and get some great quotes.

4. Schedule it

Whenever I have to arrange an interview I always like to email in the first instance. In the email I explain who I am (and make sure all my contact details are included), and why I want to do the interview. Rather than asking them for a convenient time and date – which can lead to a constant stream of emails bouncing backwards and forwards as you try to agree on a date – I tend to offer a couple of alternatives and ask them to choose one.

It’s always wise to send them an email reminder a couple of days before and don’t arrange back to back interviews. Firstly, you won’t know how long each one will take. And, secondly, they are quite tiring.

5. What to ask?

Before you begin your interview (and after you’ve done your research), make a list of questions. Try to avoid closed questions as they won’t get you anywhere and make sure you always have the reader in mind. Make sure the questions you ask are relevant to the purpose of the piece you are writing and ensure you ask for answers in ‘language our readers can understand’ especially if you are dealing with a complex subject.

The best way to generate great quotes is to ask your interviewee to tell you a story about the process, what their opinion or impression was of it. That type of question will get them to open up and talk more freely about the subject.

6. What do I do now?

I don’t know about you, but I’m very bad at shorthand. Plus I find if I’m trying to  take notes during the interview, I don’t concentrate fully on the answers I’m being given. Therefore I record my phone interviews (of course, with my subjects permission). I don’t have any fancy tech, just a speaker phone and a digital recorder which then allows me to upload the file to my PC.

Once the interview is completed I transcribe it. You can get this done for you if you prefer, but I find doing it myself helps me to get a better feel for the material. Plus it’s a great way to put a mental structure together for your case study and, as you type, you can highlight key information and great quotes.

So there you go. Interviews are invaluable but can be a bit scary if you’ve not done many before. But don’t worry about it (your subject will also be nervous) – open your interview with a few light questions to put them (and you) at their ease.

Just remember – research before hand, make a list of relevant questions and engage with them. If you sound disinterested they’ll close up. Listen, absorb and react and then you’ll get great material to produce a killer case study.

It’s been a while since I blogged about Twitter for business, so I’m about to set that straight.

So are you using it yet?

From conversations I’ve had with people about Twitter, there appear to be many of you that are still undecided about joining the Twitterati. There are others who know they should be part of the feathered gang but aren’t too sure what to do about it.

Twitter isn’t complicated – it is probably one of the easiest tools to use, but you have to learn to use it well.

Tweeting basics

Before you even start to worry about what you should be Tweeting, you have to set your account up.

If you want people to follow you make sure you upload a good avatar – whether it’s a photo of you, your business logo or something else. If you don’t upload one and opt for the generic Twitter image, what is there to set you apart from other people? Don’t be shy, reveal yourself to your followers (boy, that sounds so wrong, but you know what I mean) so they can put a face or company image to the personality.

The next thing you need to do it complete your biography. Not only will this help people find  you, it will also make you sound interesting and worth following. Personally, if someone follows me and they don’t have a unique image or a bio, it is very unlikely I’ll follow back. Why should I? I don’t know who they are, what they do or whether I’m going to be interested in anything they tweet.

So before you go any further, make sure you have a good avatar and bio.

As for actually using Twitter to its full potential, take a look at this post by Chris Brogan – 50 Power Twitter Tips – a fantastic resource to get you started and Tweeting successfully. So go and check it out.

I look forward to tweeting with you – you can follow me here.

Sally Ormond – freelance copywriter