Entries Tagged 'freelance copywriting' ↓

Reciprocity – How To Make Friends and Generate More Sales

Giving away free stuff may sound an odd way to make money but it works.

I don’t mean you have to give away products or services, but rather information and knowledge.

Take this blog for example. I am a freelance copywriter and I use this blog to provide you, my readers, with information about copywriting and marketing. I hope these blog posts give you plenty of ideas and tips about how you can improve your sales writing and marketing activites to make your on (and off line) businesses more profitable.

By providing you with knowledge and expertise I show my own knowledge level whilst empowering you.

This practice can be tied into the six psychological shortcuts of influence which will help you convert more sales. Reciprocity is a key factor in triggering a psychological need to give something back – i.e. you give me something for free therefore I feel that I must buy from you.

The mechanics of this and other powerful triggers are explained in this excellent post Educate to Dominate Your Competition by Copyblogger. Have a read and it will show you jusy how powerful this conept can be.

Copywriting On and Off Line – Is There a Difference?

I have previously written about why, as a copywriter, you should concentrate on the benefits of the product you are selling rather than the features.

“What’s in it for me?” Is the one thing we all think about before buying a product. If we’re not going to benefit from it in some way, why buy it?

This remains true for copywriting on and off line. Essentially the elements in each are the same. Your copywriting should always be clearly focused on your reader. If you target everyone, no one will get the message and therefore no one will buy.

Working out who your target audience is before writing will help you focus your writing to ensure you are writing directly to them.

When you are writing your copy always back up your claims with testimonials and case studies – provide evidence!

Always make it easy for your reader to respond to you. If composing website copywriting, provide clear calls to action; if you are sending out print copy (direct mail etc.) always ensure you have a stamped addressed envelope enclosed to make it easy for them to reply.

To make them order – tell them, give clear instructions about what to do, time limit the offer to create a sense of urgency.

Whenever you are writing copy, always keep in mind the basic copywriting formula – AIDA:

  • Attention – use a strong headline
  • Interest – capture their interest within the first few lines (cite the benefits)
  • Desire – make them want it by giving great testimonials etc.
  • Action – tell them to call now, buy now etc., and combine with time limited offers to create a sense or urgency.

You see, no matter what medium you are writing for, the basic principles of copywriting are the same. Always keep your reader at the forefront of your mind – what do they want to know? Answer that, and you’ve made a sale.

Fiction vs Fact

Writing is writing, right?

Wrong.

Writing can be anything from fiction, sales writing, promotional writing, poetic etc. Its style depends on what its desired effect is.

For example website copywriting is there is be interesting, engaging and above all it is there to sell. Fiction writing is there to entertain, enthral and satisfy the readers’ curiosity.

When you are writing fiction you want to show your flare for creativity; you will use metaphors and similes to illustrate feelings and moods – you will want to paint a picture with your words.

But when you want to attract traffic to your website you want your copy to engage them and convert them into sales. I know, that sounds rather impersonal and robotic, but at the end of the day that is what you want to happen.

You want them to clearly see your product and its benefits.

When you are about to create copy for your website forget flamboyant language and stylistic flourishes – there are only three things you need to remember:

  • Forget the arty similes and metaphors, tell the reader what it is, what it does and why it will benefit them.
  • Forget the jargon – no one is interested in it. If it is essential technical vocabulary, fine, but keep it to a minimum.
  • Keep it short and concise. I know there is a lot of debate about whether long copy is better than short and each has its place. But in both cases don’t be too wordy – why use ‘in the interim period’ when ‘between’ will do just fine.

Above all, keep your writing simple and conversational. That way you’ll effortlessly build rapport with your reader. You will become that friendly arm around the shoulder; someone they can trust.

Sorry, Too Late. They’re All Gone

sold_out

The purpose of any copywriting or sales writing is to make your reader want to buy something.

But how can you make sure your reader actually buys your product or service when they land on your website?

Put yourself in your reader’s shoes. You’ve landed on a web page, it looks quite pretty, it’s got some nice images, the copywriting is quite persuasive but you’re not 100% convinced it’s for you.

So what do you do?

Go back to your search results and look at another site? Probably. But would you actually return to the original site – would you remember which site was the original one? Probably not.

Basically if your reader navigates away from your website you are highly unlikely to see them again.

Therefore it is vital that you create a sense of urgency so your reader will buy your product there and then.

How to create urgency

The simplest way to create urgency is by using a limited time offer. Your reader won’t want to think they are going to lose out on something. It can be in relation to a discount, free bonus, price increase or even stock availability.

If it’s limited by time surely that means it will sell out fast…it must be popular…it must be the thing to have therefore I MUST HAVE IT.

There are a number of different types of limited time offer such as:

  • Order now! While the price is still low. After 18th August 2009 the price will go up to…
  • Order before midnight, January 12th 2010 and you’ll get a 25% discount!
  • Order before July 9th 2010 and you’ll get a free bonus!
  • Order now while stocks last! After 12th November 2009 we can’t guarantee we’ll have any stock left.

By using this method I can’t guarantee everyone will buy straightaway, after all not all your readers are necessarily going to be interested in your product. But if they are interested, a time limited offer will usually make them want to buy.

How to Make It Easier For Your Customers To Buy

A Freelance copywriter understands that copywriting is all about writing for your reader. But did you know the way you structure your payment offers can also have a positive effect on the number of sales you make?

That doesn’t mean how you take payment (i.e. credit cards, cheque, PayPal etc.) but rather allowing your customers to try before they buy, pay later etc.

Listed below are 6 suggestions that will help you increase your sales:

  1. Try before you buy

Let your customers try a free sample or shortened version of your product. By offering them something with only a few benefits (rather than the full version) they will be enticed to buy the full version to get all the benefits.

  1. Let them choose their price

I haven’t gone mad. I don’t literally mean let them pay what they want. Simply list your original product and price and also offer another product for a slightly higher price. You can produce as many levels as you like and then your customer is free to choose whichever is right for them.

  1. Free trial

This is a classic. The free trial option demonstrates your own confidence in your product or service and therefore it will sell itself.

  1. Give something back

Offering a cash back rebate of, say 10% will help boost your sales. Plus, most customers will probably forget to send off for their rebate.

  1. Pay later

By allowing the choice of buying now, pay later you’ll prevent the loss of customers who can’t afford to buy your product or service at that particular time.

  1. Just a little at a time

This one goes nicely with number 5. As well as delaying payment you can also offer paying in instalments. Again this avoids losing those customers who may not be able to pay the full amount straight away.

Why don’t you give one or two of these a try?