Entries Tagged 'freelance copywriting' ↓

The best time to send your email can depend on a number of factors:

• who your audience is
• what your content is
• why you’re sending the email…

The best way to discover the optimum time and day is through asking your recipients and trial and error.

A general rule of thumb

This ‘general rule of thumb’ is the one I work from. You may have different ideas to me and experiences. If you do please comment below because I’d love to hear your take on this subject.

Generally I send out my emails during the working week. Not everyone is a workaholic (says she as she types this on a Sunday afternoon), so I always avoid sending out business communications such as email marketing at the weekend.

I find the best days are Tuesday, Wednesday or Thursday, with Tuesday and Thursday being my preferred days.

Why not Monday?

Look at your Monday – what are you normally doing? It’s the first day back in the office after the weekend. You’ll probably spend the day finishing off last weeks jobs before you even start looking through your new batch of emails.

If you do get to your emails I bet you just give them a cursory glance and pick our the most important ones. Considering how much work you have to get through that week, you’ll probably also delete those which you won’t have time to look at – i.e. the newsletters! (this is where it pays to spend extra time working on your eye-catching headline).

Why not Friday?

The same kind of thing as above – you’re now winding down for the weekend trying to finish off those last minute jobs that landed on your desk at lunchtime. You don’t have time for newsletters and marketing emails now and you definitely don’t want to see them on Monday morning so they end up being deleted.

Tuesday and Thursday then

In my experience, Tuesday and Thursday are the best days. Why? Who knows – perhaps you’re more into your stride by then or you have more time on those days. But it seems to work for me.

Remember though, there is only one way to really discover the optimum time to send your communications and that’s by testing. Try it and test it – who knows you may come up with  completely different results to me.

Everyone’s market is different so testing is the only way to determine what will really work for you. But it’s also important to keep testing. Different times of year could return different results.

Sally Ormond – freelance copywriter

The best way to dive into email marketing is to build your own opt-in  list.

Sure, if you wanted to cut corners you could buy in a list or two – but do you really know what you’re getting?

The best and safest way to market your business through email is by utilising a list you have developed.

Great! So how do you start getting a list like that. It’s all very well in theory but creating a good list takes time. But at least you know that by doing it this way, you’ll have a list that is qualified and interested in what you’re offering.

How do I build my list and stop people from unsubscribing?

First, let’s make it clear that when you produce your newsletter you must have an unsubscribe button on it. You won’t be able to please all of the people all of the time. Your news and information may only be relevant for a certain period for some people so don’t be too disheartened if you get a few people unsubscribing from your list.

Really the first thing you have to worry about is getting people to hand over their email addresses in the first place.

Why should they give you their address? The information or offers you have for them must be relevant and useful otherwise why should the bother? It would also be a good idea to give them something – e.g. a free report, eBook etc.

Give them great content

Every issue of your newsletter must contain information that is interesting and relevant to your reader. If you promise insights into SEO and give them the latest news on Wall Street they’ll get a bit hacked off and unsubscribe.

Make every page of your website count

Get your opt-in form on every page of your site – in the  same place. And make sure it’s easy to find – if you’re offering a free report/eBook make sure you show that too. Why not add them to your social media pages too such as Facebook.

Don’t make the sign up process complicated – a simple name and email address will suffice.

Psst, pass it on…

If your subscribers like your content, the chances are others will as well. Ask them to spread the work and “pass it on” to their friends and colleagues. This kind of viral marketing can be very powerful and help you grow a list quickly.

Use a squeeze page

There is only one goal for a squeeze page and that is to get opt-ins. It’s a bit like a mini sales letter. It has a strong headline followed by tantalising benefits. Research your keywords and invest in a bit of pay-per-click and you’re away.

To give it an extra boost add in a few testimonials too. You can also add video.

Blog

Blogging will generate interest and traffic to your site. If your blog is on a different URL to your website why not include a sign up box there too?

So there you go – just a few ideas to help you grow a home cultivated email marketing opt-in list.

Can you think of any other way of generating your list? If so why not post a comment and share your ideas with everyone.

Sally Ormond – freelance copywriter

As copywriter’s we know what our audience wants, right?

All we have to do is give them an unbelievably good offer and they’ll say yes. They’ll identify our product with the life they’ve always wanted to live so they’ll snap our hand off just to get it.

Great – but is it?

Does life really happen like that?

Wake up to the real world

There is a problem here; one that you may not have thought of.

What if they really don’t what your product?

“Ha! Of course they do – how can they possibly refuse the offer?”

Oh boy, there’s the problem straight away. You’re assuming they’ll buy your product no matter what.

You can’t lead a horse to water…

OK, I don’t have a horse but that heading sounded better than “You can’t lead a Spaniel to a tablet”.

Take my Springer Spaniel, Jerry (yes, he’s Jerry Springer) – he may not be the most intelligent dog in the world but he knows about medicine. Just like a kid, when he’s given a course of tablets from the vet, he’ll do anything to avoid taking them (not that I take my kids to the vet, it’s just that they know medicine usually tastes horrible and really don’t want to take it).

Put it in his bowl of biscuits and he’ll eat every crumb but leave the pill. Put it inside a piece of cheese and he’ll eat round it.

The trick is to find something he will eat (please note this is not a problem with my other dog, Scooby. But then again he is a Labrador and will eat anything). I have learned to tailor my ‘sales pitch’ to him.

The only way I can get him to take his medicine is by grinding up his tablet and sprinkling it on a piece of bread thickly spread with Marmite. Hand that to him and he’ll take your hand off and love you forever.

The moral of the story is – research your market

At the end of the day, if you pitch the wrong product to your audience they won’t buy it.

Pitch correctly, to the correct audience and you’ll end up with a loyal customer base that’ll come back again and again. They’ll value the product you sold them, remember you as a company that ‘doesn’t force their products down their throats’ and will trust you for future purchases.

Remember then, people not buying doesn’t necessarily mean your copy is poor or your offer is weak. You can’t make people buy simply because you want them to. Make sure you research your market thoroughly – make timely offers to the right audience and you’ll grow a marketing list that’s worth its weight in gold.

Sally Ormond – freelance copywriter

This was a question that was raised during last week’s online Q&A session on copywriting as a career with The Guardian.

Clean copywriting is very tight, concise, compelling sales copy – clever copywriting is there to impress.

Which is best?

As the Q&A discussion discovered, it rather depends on your audience. However as 99% of my copywriting work is commercial print or web based – I shall answer that question from my experience.

Short and sweet wins every time

When I’m approached to write sales copy (whether is for brochures, email campaigns, posters, adverts or SEO website copy) I follow a simple formula which is designed to have maximum impact.

We all lead busy lives these days; sales messages are everywhere – in newspapers, on buses, on the tube, on radio, TV, magazines, the internet…the list is endless. Considering the number of messages we are faced with on a daily basis of you want yours to get through it must be powerful and concise.

Because of this your message must be noticed, resonate with the reader, convince and compel them to take action.

Sounds simple, doesn’t it!

The winning formula

I mentioned earlier that I follow a formula to create clean and compelling copy. Before I tell you what that is you must remember one thing. Every audience you write for is going to be different. An approach that worked for one group of people may fall short of the mark when used on another group. So always bear your audience in mind when creating your copy.

So where do you start? Well, how do you normally read things? from the beginning, right? And what do you find at the beginning?

1. Headline

This is the hook that will get some interested in your copy enough to read it. If you get your headline wrong, your whole sales pitch will be lost. If you need inspiration read magazines, look through newspapers or check out the home page of Digg – that is a great source of inspiration.

However you create it, it must draw your reader in to the rest of your copy.

1. Beginning

Once your headline has pulled them into your message web, hit them with the main benefits of your product/service. Hit them between the eyes – tell them exactly what the product/service will do for them.

At the end of the day, your reader will only buy if they are going to benefit in someway – point that out to them immediately and your half way there.

1. Middle

Now you’ve shown them the benefits of your product/service their hand is poised over their wallet – but they’re not pulling out their credit cards just yet.

They may be interested in your product now, but you’ve got to make them want it. Help them visualise how amazing their lives will be if they had it. Make them want it by telling them supply is restricted or the price is going up soon or they’ll be amongst the first to won it, they’ve been specially selected…

1. Finale

This is it – they’ve grabbed their wallet, they’ve taken out their credit card…does it end there?

It will if you don’t tell them what to do next. The final step is to write a strong call to action. If you don’t tell them to buy now, call now or order now they won’t know what to do and will look elsewhere.

Headline + Benefits + Want Factor + CTA = SALES!!!!!

If you want your sales copy to work every time, keep it strong, keep it tight, keep it simple. Don’t try and be clever.

Sally Ormond – Freelance copywriter

Yesterday’s post announced the Q&A session I was asked to take part in for The Guardian today.

Well, as you can see, I am still able to type!

Loads of excellent questions were thrown at the panel covering all aspects of copywriting and how to get started in the industry. Not only did we manage (I hope) to help a number of the participants, I think we learnt a lot from each other too.

Find out what it means to be a copywriter

Starting out as a new copywriter can be a daunting experience. There are so many things to think about:

• Do I start as a freelance copywriter or get a job with an agency
• How do I find clients?
• How do I start my portfolio
• Do I need an online presence?
• Do I need any special qualifications?
• Are there any courses I can do?

The best way to find out how to get started is by asking someone already doing it.

Visit The Guardian’s forum and discover a few tips for starting out in the world of copywriting. If you can’t find the answer to your question here, drop me a line and I’ll do my best to help you.