Entries from May 2010 ↓

There are millions of Twitter users out there, but how many of them are using it effectively?

How about you? Do you tweet, and if so, how do you tweet?

How do you get from being a solo tweeter, to a tweeter with a constantly growing number of followers?

Twitter = Conversation

That’s it really. Twitter is all about starting a conversation. It’s not about gathering as many followers as possible in the shortest time. It’s not about sending out constant sales messages.

What is it is about, is talking to people and engaging with them.

As a copywriter I use Twitter a lot and have put together a list of the top ten ways you can engage with people and become seen as an interesting person to follow.

1. Tips and facts

Don’t just send out a constant stream of 140 character adverts for your business. If you do, people won’t follow you.

Give out tips and facts that you think others will find useful. If you’re browsing the web and come across an interesting article, tweet about it and include the link.

2. Retweet and acknowledge

If someone you follow says something interesting or tweets a link you like, retweet it and add your own comment.

3. #FF

The Follow Friday hash tag has been around for a while but it’s still very useful. If you like someone #FF them. If people you follow have #FF someone, take a look at their profile and if you like what you read, follow them.

4. Respond

Always take the time to respond to tweets. Engaging and starting a conversation can lead to friendships or even a new client! If you can help with advice, give it – be generous with your knowledge.

5. Talk about a subject

If someone sends out a tweet about a subject you’re interested in, reply to them. Generate a conversation and encourage others to join in.

6. Introduce yourself

When you get a new follower, introduce yourself to them. You can set automatic responders to new followers but there’s no substitute for the human touch.

7. Pick their brains

Twitter is a gold mine of information just waiting to be tapped. If you have a problem ask for their help. You’ll be amazed at the response you get.

8. Say thank you

Such a simple thing to do and very effective. If someone retweets you or answers your plea for help, say thank you.

9. Ask a question

This is the best way to stimulate a conversation. Ask for opinions and respond to those who tweet back. After all, what’s the point in asking a question if you can’t be bothered to continue the conversation?

10. Put people in touch

If you are following someone who you know will be of interest to others, make an introduction. This way you’ll add value to your network and show yourself as a considerate tweeter.

Twitter can be such a powerful tool, everyone should be using it. Many people still ‘don’t get it’ but that could be down to their not using it properly.

Tweet about what you’re doing, feed your blogs into Twitter, talk about interesting facts, link to fascinating information and start a conversation.

Twitter helps you bring a human touch to your business, so use it.

There are three things every email marketer wants to achieve:

• They want their message to be delivered
• They want to establish a relationship of trust with their mailing list
• They want their emails to be read

But, if you want to become known as an email spammer that won’t be important to you. You won’t care about your recipient. You’ll go out of your way to send annoying emails. You will want them to unsubscribe from or block your messages.

To help you become a spammer extraordinaire, just follow these tips:

1. Never use a real name

Don’t you just hate it when you get emails from real people? Wouldn’t it be better to conceal your true identity?

Who cares if your email shows it’s come from Sally Ormond or Briar Copywriting? It would be much better to use something like ‘Bulk’, ‘List’, ‘Blank’. The recipient will never guess it’s a spam email with a senders name like that.

2. Make sure your subject line rings alarm bells

Subject lines that make sense are so boring. It’s much better to use something nonsensical – Brodie tell freelancecopywriter.com – fab! That tells the reader absolutely nothing. Of course, if you really want to get their attention THERE’S NO BETTER WAY THAN USING CAPITAL LETTERS!!!

3. Don’t send it to real people

Do you really want to spend time making sure you have a real person’s name in your recipient’s email address? Of course not. Just sent them out to generic addresses. Yes, some might get stuck in spam filters but there’ll be some that get through.

4. Use catch phrases where possible

Why waste your time trying to come up with a strong subject line that is informative and eye catching? Go with the good old ‘free’, ‘cheap’, ‘GUARANTEED’, ‘no obligation’. It’s not as if your recipients are going to be bright enough to work out we only use those words to make them open our emails.

5. Don’t worry about the quality of your copy

People always bang on about making sure you proofread everything. What’s the harm in the odd spelling mistake, punctuation balls-up or grammatical error? They’ll be so busy they won’t even notice.

6. Don’t get cocky

If you’re confident in your writing you’ll make your reader think you know what you’re taking about.

Keep it vague. Use words like ‘I was wondering’, ‘perhaps you could’ – I mean, it’s not as if we want the reader to take action is it?

7. Send it to anyone

I’m not into all this sending information only to those who are interested. How do you know if someone is interested or not? I mean, it’s like those emails you get from SEO companies. It’s not like they’ve got time to check to see if the company they’re mailing out to is on the front page of Google or not is it? OK, so the copywriter we emailed was on the front page for the term ‘copywriter’ but I bet there are some terms they’re not on the front page for. That’s why it’s important to be vague in your email – specifics will only cause problems.

Why do you need to know this?

If you want to become known as a spammer, these 7 tips will help you.

But if you want to avoid that particular tag, remember:

• always use a real name in the sender field
• ensure your subject lines make sense, are informative and don’t use capital letters
• send your emails to a real address including a persons name
• avoid catch phrases and words like ‘free’ ‘cheap’ ‘GUARANTEED’
• make sure you proofread before sending out your email
• write with confidence, if you want your reader to take action, tell them
• make sure your email only goes to those who would be interested/or would benefit from your product/service

The advent of email marketing has revolutionised the way many businesses market themselves today.

Never before have you been able to market to so many people, so quickly and cheaply.

But as well as being one of the most efficient forms of marketing, it can also be one of the most damaging if you get it wrong.

How to get email marketing right

One of the most important aspects of email marketing is your list. Yes, you could take a short cut and go and buy yourself a mailing list, but will that really work?

By far the best mailing list you can have is your own in-house list. Yes, it will take time to build but its quality will be far superior to anything you can ‘buy off the shelf’.

Of course, to do this you have to get people to part with their email addresses which isn’t as easy as it sounds. You’ll have to offer them something worthwhile – great information, fantastic tips, special offers.

How to generate sign ups and keep them

I have put together 7 simple steps to help you get your email marketing right. Follow these and you’ll increase your sign ups and keep them subscribed.

1. Make is easy

If you want someone to sign up for your newsletter/email marketing, you have to make it easy for them.

Just ask for their email address – at this stage you don’t need anything else. Long forms asking for loads of information will not be attractive. Remember at this stage you’re not looking at generating leads, all you want is an email address so you can add value to your relationship with them.

Also, make sure you reassure them you won’t spam or pass on their details to a third party.

2. Sign them up

A visitor to your website isn’t going to hunt round it for your sign up box. So, you have to make sure your sign up box is prominent. You could place it on every page of your website, but why not also have it on your order form or even in your comments section.

That way, whenever they interact with you, you are giving them the opportunity to opt in to your mailing list.

3. Use a reliable service

There’s nothing worse than collecting loads of email addresses and then using a service that is going to constantly let you down.

You need one you can rely on to produce attractive and robust email/newsletter templates that are delivered first time, every time. I would recommend the Aweber service.

4. Work on your subject lines

Your subject line has to grab your recipient’s interest if you want them to open it. Don’t use anything spammy – go for things like ‘Tips’, ‘How to’, ‘Discover’, ‘Learn’.

If your company’s brand is well known, use it in your subject line so it is instantly recognisable as something to be read.

5. Make an impact

Most people, when they open your email, will just quickly scan the first few lines to see if it’s worth spending time on. So make sure your important information comes first.

Hit them hard and fast – grab their attention and draw them into the rest of your message.

6. Test

The best way to hone your email marketing skills is to split test. Divide your mailing in two and send out the same email but with two different subject lines.

Monitor which has the best open rate – learn what generates the best response and continually develop it. Over time you’ll begin to create powerful emails that really sell.

7. Make sure you give value

If you want people to subscribe and stay subscribed, you have to give them great information.

Sending them constant sales messages will just turn them off. You need to listen to them, give them information that will be of use to them. If your customer service team are fielding the same questions over and over again, use this in your marketing. Answer their questions and show them you listen.

If you get your email marketing right, you’ll develop strong and loyal relationships with your customers and boost your sales. You’ll become a name they know and trust. But it is all too easy to get it wrong.

Test, reliable services, great offers, valuable information – these are the things that will make your marketing work.

Sally Ormond – freelance copywriter